FAQ

General Questions

Miami Beach Vacay is a premier hospitality service offering a curated selection of luxury properties and unique experiences in Miami. We specialize in creating personalized and memorable stays for our guests, combining the comforts of a private home with the luxury of a high-end hotel.
You can book directly through our website. Simply browse our properties or experiences, choose your dates, and follow the easy booking process. For assistance or special requests, please reach out to our customer service team.
Our focus is on providing a personalized, luxury experience. Each property is carefully selected for its quality, location, and unique character, and our experiences are tailored to showcase the best of Miami. Our dedicated team ensures every aspect of your stay is perfect.

Properties

Our portfolio includes a diverse range of properties, from beachfront villas and luxury penthouses to chic apartments in vibrant neighborhoods. Each property is unique, offering its own slice of Miami life.
Many of our properties are perfect for long-term stays, offering amenities like fully-equipped kitchens, laundry facilities, and comfortable living spaces. Let us know your needs, and we’ll find the perfect match.
We offer seasonal promotions and special packages throughout the year. Check our website or subscribe to our newsletter for the latest offers.

Experiences

Yes, our experiences are available to book independently of our properties. Explore our Experiences page to find and book your next adventure in Miami.
We offer a wide range of experiences catering to different age groups and interests. Please check the specific details of each experience or contact us for recommendations.

Booking and Cancellation

Our cancellation policy varies by property and experience. Detailed information is provided during the booking process. For specific inquiries, please contact our support team.

Yes, modifications are subject to availability and may incur additional charges. Please contact us as soon as possible to make any changes.

Payments are securely processed through our online booking system. We accept major credit cards and other payment methods. All transactions are encrypted for your security.

Safety and Support

We adhere to strict COVID-19 safety protocols, including enhanced cleaning, social distancing measures, and contactless check-in where possible.
While our properties offer privacy and independence, our team is always available for support. We provide contact details for any assistance needed during your stay.

Local Community and Sustainability

We are committed to sustainability through eco-friendly practices, promoting local businesses, and engaging in community initiatives that support environmental conservation.
Yes, we offer experiences that connect you with local culture, from neighborhood tours to workshops with local artisans.

Accessibility

We strive to ensure accessibility for all our guests. Please contact us with specific needs, and we will find a suitable property or experience for you.

Additional Services

Yes, we offer a range of additional services including airport transfers, car rentals, private chefs, and more. Please inquire for details and arrangements.
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